Get in Touch — We're Here to Help
Whether you are ready to start care or simply want to ask a question, our friendly Leicester team is here. There is no obligation — just an honest, supportive conversation about what you or your loved one needs.
We know that reaching out about care can feel like a big step. At Abbey Support & Services, we make that first conversation as easy and pressure-free as possible. Call us, email us, or complete the form below and we will be in touch promptly — usually the same day.
- Enquiries answered the same working day
- Urgent care arranged within 24–48 hours
- Your details are handled in confidence — GDPR compliant
- No pressure, no obligation — just honest, helpful conversation
Request a Free Care Assessment
Complete the form below and one of our Leicester team will be in touch within a few hours. All enquiries are handled with complete confidentiality and no obligation.
Or reach us directly:
Other Ways to Contact Our Leicester Team
Prefer to call or email directly? Our team is ready to hear from you.
Call Us
The quickest way to reach our team
+44 07718 170186
Available Monday to Friday, 9am–5pm. For urgent care needs outside of office hours, please leave a voicemail and we will return your call at the earliest opportunity.
Call NowEmail Us
For non-urgent enquiries and brochure requests
info@abbeysupportandservices.com
We aim to respond to all email enquiries within four working hours during office hours. Please include your phone number so we can call you back if needed.
Send an EmailA quick and easy way to send us a message
+44 07718 170186
Send us a WhatsApp message at any time and a member of our team will respond during office hours. Please include your name, postcode and the type of care you are enquiring about.
Message on WhatsAppVisit Us
Our office is based in Leicester
70 Anchor Street, Leicester, LE4 5PU
We are happy to arrange an in-person meeting at our office. Please call ahead to book an appointment so we can ensure the right team member is available for you.
Get DirectionsOffice Hours
Outside office hours? For urgent care matters, please call 07718 170186 and leave a message.
Need Care Urgently? We Can Help
We understand that care needs do not always arise with notice. Whether your loved one has just been discharged from hospital, a care arrangement has broken down, or you need support to start quickly, Abbey Support & Services is here to help.
In many cases, we are able to arrange care to begin within 24 to 48 hours of your initial contact — sometimes sooner. Please call us directly if your situation is urgent.
Urgent Care Required?
Call our Leicester team now: 07718 170186
Lines open Monday to Friday, 9am–5pm. Outside office hours? Leave a voicemail and we will call you back at the earliest opportunity.
Common Urgent Situations We Support
- Hospital discharge — returning home after a planned or unplanned hospital stay
- Breakdown of existing care arrangements — covering at short notice
- Sudden deterioration in health or mobility
- Bereavement of a family carer — providing emergency cover
- Urgent dementia or palliative care support
Find Our Leicester Office
Abbey Support & Services
70 Anchor Street
Leicester
United Kingdom
LE4 5PU
Abbey Support & Services is conveniently located in Leicester. Parking is available on Anchor Street and surrounding roads. The office is accessible by public transport.
📍 Open in Google MapsRegulated, Registered and Accountable
Abbey Support & Services is a fully registered provider with the Care Quality Commission — the independent regulator of health and social care in England.
We are proud to be a CQC-regulated home care provider serving Leicester and Leicestershire. Our registration is not just a legal requirement — it is a commitment to the families who trust us with the care of their loved ones.
Common Questions About Getting in Touch
Families Who Got in Touch — and Were Glad They Did
Taking that first step is often the hardest part. Here is what families across Leicester and Leicestershire told us after they reached out.
"I was nervous about making the first call — I did not know what to expect. The team were so warm and reassuring from the start. Within two days, my mum had her first carer visit. It has been life-changing for our family."
— Helen T.
Daughter of client, Wigston
"I filled in the online form one evening, not expecting much. By the next morning, I had a call back, an assessment booked, and a care plan in progress. The whole process was handled beautifully."
— Michael B.
Son of client, Oadby
"They answered every question I had without making me feel rushed or foolish. The care started exactly as they described. I would encourage anyone thinking about home care to just pick up the phone."
— Susan K.
Spouse of client, Evington
Ready to Take the First Step?
Contact our friendly Leicester team today — no obligation, no pressure. Just a helpful conversation about what your loved one needs.