Personal Care at Home in Leicester — Delivered with Dignity and Respect
Sensitive, discreet personal care support for adults across Leicester and Leicestershire — helping your loved one maintain their independence, routine and self-respect at home.
For many families, seeking personal care support is not a simple decision. It involves trust — trusting another person with the most private aspects of daily life. At Abbey Support & Services, our carers are trained not just in the tasks of personal care, but in the way those tasks are delivered — with genuine warmth, patience and unconditional respect. We take time to find the right carer for each client. Same face, same routine, same standards — every visit.
How Personal Care at Home Makes a Real Difference
Personal care is often the first service families seek when a loved one begins to struggle with the routines they have managed independently for decades. Whether it is difficulty getting in and out of the bath, managing buttons on clothing, or maintaining oral hygiene safely, these changes can feel deeply significant.
Abbey Support & Services provides personal care at home in Leicester that is designed around that emotional reality. We build a relationship with each client — understanding their preferences, their pace and their personal standards — so that every visit feels like support from someone they know and trust.
We understand how important it is for your loved one to feel comfortable with their carer. That is why we take considerable care to match each client with a carer whose personality, communication style and approach are the right fit.
We ask the right questions at the assessment stage. Does your loved one prefer a quieter, gentle manner or a cheerful, chatty approach? Do they have strong preferences about how personal care tasks are done? All of this shapes the care plan — and the carer we choose.
Wherever possible, the same carer will visit for every scheduled personal care appointment. This continuity matters enormously. A carer who knows your loved one well notices changes, adapts instinctively and responds to non-verbal cues that a new visitor simply would not. If a covering carer is ever needed, we always introduce them in advance.
What Our Personal Care Service in Leicester Includes
Our personal care visits are tailored entirely around the individual — their routine, their preferences and their level of independence. Every task is completed at the client's pace.
Bathing, Showering & Washing
Assistance with getting into and out of the bath or shower safely, washing hair, and full body washing — adapted to the client's preference and comfort level.
Dressing & Undressing
Patient support with choosing, putting on and taking off clothing — including adaptive clothing where needed. We follow the client's own preferences.
Grooming & Appearance
Hair brushing and styling, shaving or beard care, nail care, skincare and the small personal touches that make a person feel presentable and like themselves.
Oral Hygiene
Assistance with brushing teeth, denture care and mouth hygiene — important for both health and dignity, carried out with complete sensitivity.
Continence Care & Toileting
Dignified assistance with toileting, incontinence pad changes, catheter care and related hygiene — delivered with absolute professionalism.
Getting Up & Going to Bed
Safe assistance with getting in and out of bed, including the use of any mobility aids or equipment — following moving and handling best practice.
Medication Prompts & Support
Reminding your loved one to take prescribed medication at the correct times, and — where trained — administering medication in accordance with the care plan.
Skin Care & Pressure Monitoring
Regular application of prescribed creams, monitoring of pressure areas and early identification of changes in skin condition — documented and reported promptly.
Breakfast & Morning Drinks
Preparation and serving of a light breakfast, morning medication, drinks and any other nutritional requirements — ensuring your loved one starts the day well.
Care Record & Handover Notes
A written record completed at every visit — documenting what was done, how the client appeared, and anything notable — shared with the family.
Visit Times, Scheduling and Funding Options
Private / Self-Funded
Pay directly for full flexibility over visit times, carer choice and service scope. Clear, written quotes with no hidden charges.
Direct Payments
If your loved one has been awarded a personal budget by Leicester City or Leicestershire County Council, direct payments can fund personal care with Abbey.
NHS Continuing Healthcare
Personal care may be fully funded through NHS CHC for individuals with a primary health need. We liaise directly with the Integrated Care Board.
Local Authority Commissioning
We can work with local authority-funded personal care packages, subject to commissioning arrangements.
Not sure how to fund personal care? Our team explains every option — clearly and without pressure. Explore funding options →
Our Commitment to Dignity, Privacy and Respect
Dignity in personal care is not a policy — it is a value. It is the difference between care that feels supportive and care that feels diminishing. Every personal care visit is delivered according to our unwavering commitment to the rights and dignity of the person being cared for.
Privacy at All Times
Personal care tasks are conducted with complete privacy — doors closed, curtains drawn, conversations kept respectful. No client should feel exposed or embarrassed.
Always Asking, Never Assuming
Our carers always explain what they are about to do before doing it, and always ask permission. A client's right to refuse any aspect of care is always respected.
Care at Your Loved One's Pace
We never rush. Personal care done well takes the time it takes — and our visit lengths are planned to reflect that. Rushing is not acceptable practice at Abbey.
Preserving Independence
We encourage and support independence wherever it exists. If your loved one can complete part of a task themselves, our carer supports — not replaces — that effort.
Recorded and Accountable
Every visit is documented. What was provided, how the client presented, any concerns observed — all recorded accurately and available to the family.
How to Arrange Personal Care in Leicester — 4 Simple Steps
Getting personal care in place is a significant step — and we are here to make it as straightforward and reassuring as possible.
Get in Touch
Call us on +44 07718 170186, email info@abbeysupportandservices.com, or complete our online enquiry form. We respond the same day.
Free Home Assessment
We visit at a time that suits your family. Our coordinator asks detailed questions about personal care needs, routines, preferences and carer qualities that matter most.
Care Plan & Carer Match
We create a tailored personal care plan and identify the right carer. Where possible, we arrange a brief introduction before care begins.
Care Begins & Is Reviewed
Personal care starts at an agreed time. We check in after the first visits, conduct a formal review at four weeks, and schedule ongoing reviews.
Get in Touch
Call us on +44 07718 170186, email info@abbeysupportandservices.com, or complete our online enquiry form. We respond the same day.
Free Home Assessment
We visit at a time that suits your family. Our coordinator asks detailed questions about personal care needs, routines, preferences and carer qualities that matter most.
Care Plan & Carer Match
We create a tailored personal care plan and identify the right carer. Where possible, we arrange a brief introduction before care begins.
Care Begins & Is Reviewed
Personal care starts at an agreed time. We check in after the first visits, conduct a formal review at four weeks, and schedule ongoing reviews.
What Families Say About Our Personal Care Service
The trust families place in us when it comes to personal care is not something we take lightly.
"Finding someone to help Mum with her personal care was something I had been dreading. The carer they matched her with is extraordinary — kind, unhurried, and completely respectful. Mum actually looks forward to her visits now."
— Caroline B.
Daughter of client, Oadby
"Dad was mortified at the idea of someone helping him wash and dress. Within two visits, he was at ease with his carer and the routine felt completely natural. The transition was handled with such sensitivity."
— Michael R.
Son of client, Wigston
"My mother is a very private person with very particular ways of doing things. Abbey took the time to understand all of that before a single visit began. Her carer does everything exactly the way Mum likes."
— Helen S.
Daughter of client, Knighton
"The consistency of the same carer every morning cannot be overstated. My father knows exactly who is coming, what time they arrive, and how they work. That predictability is what makes the difference."
— Stephen W.
Son of client, Evington
Download Our Personal Care Brochure
Read more about our personal care service at your own pace — or share the details with other family members helping with the decision.
Regulated, Trusted and Accountable — Personal Care You Can Rely On
When it comes to personal care, the qualifications and regulation of your provider are essential. Every carer who delivers personal care on behalf of Abbey is:
- Fully DBS-checked (enhanced disclosure)
- Trained in personal care, manual handling, safeguarding and infection control
- Supervised regularly and provided with ongoing professional development
- Matched to clients based on compatibility, skills and approach
- Accountable through our documented care record system at every visit
Request a Free Personal Care Assessment in Leicester
No obligation, no pressure. Complete the form below and a member of our Leicester team will be in touch within a few hours to discuss your loved one's personal care needs.
Or contact us directly:
Frequently Asked Questions — Personal Care at Home in Leicester
Personal Care at Home Across Leicester & Leicestershire
Our personal care service is available across Leicester city and the surrounding Leicestershire area. All our carers are locally based.
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Ready to Arrange Personal Care in Leicester?
Speak to our compassionate, experienced team today — no obligation, no pressure. Just an honest, supportive conversation about what your loved one needs.