Request Your Free Home Care Assessment in Leicester — No Obligation, No Pressure
Our senior care coordinator visits you at home, takes the time to understand your loved one's needs properly, and builds a care plan around who they are — not just what they need. Completely free. Completely confidential.
Arranging care for someone you love is one of the most important decisions you will ever make. We understand that it can also feel overwhelming. That is exactly why we offer a free, unhurried home care assessment — a genuine, thorough conversation in your loved one's own home, with an experienced member of our Leicester team who will listen carefully, answer every question honestly and help you understand what good care at home actually looks like.
- Assessment carried out in your loved one's own home — at your convenience
- Typically 45–60 minutes — unhurried and thorough
- Conducted by a senior, experienced member of our Leicester care team
- A written care plan provided within 48 hours of the assessment
- Completely free — no obligation to proceed, no hidden next steps
- CQC-regulated · 13+ years serving Leicester & Leicestershire
What Actually Happens at Your Free Home Care Assessment
It Starts With Listening
A care assessment with Abbey Support & Services is not a process we run you through. It is a conversation we have with you — at your pace, in your own home, with a senior member of our Leicester care team who genuinely wants to understand the full picture before recommending anything. We begin by listening. We want to understand who your loved one is as a person — not just their care needs, but their daily routine, their preferences, their personality, what matters to them and what they would like their day to look like.
What We Cover Together
During the assessment, we cover everything needed to build a complete, accurate care plan — including the specific daily tasks your loved one needs help with, any medical conditions or clinical requirements, their home environment and any safety considerations, their communication style and how they prefer to interact with carers, their social interests and anything that matters to their quality of life, and the level and frequency of support that would be most helpful.
What You Receive After
Within 48 hours of the assessment, we provide a written care plan summarising everything discussed and setting out our recommended care package — including suggested visit frequency, duration, specific care tasks and any specialist requirements. This document is yours to keep and consider, regardless of whether you proceed with Abbey. There is no obligation and no expiry date on your decision. We are here when you are ready.
Three Ways to Request Your Free Care Assessment in Leicester
Choose whichever way feels most comfortable. All three routes reach the same experienced team and receive the same prompt, personal response.
📋 Complete the Form Below
Fill in our short assessment request form — takes under three minutes. Tell us a little about your loved one and what you are looking for. A member of our team will call you back the same day to arrange the assessment.
📞 Call Us Directly
Speak to a member of our care team immediately — no automated systems, no call queues. We answer Monday to Friday, 9am to 5pm. If you call outside these hours, leave a message and we will return your call the very next working morning.
Call 07718 170186💬 WhatsApp Us
Message us on WhatsApp at any time — we respond during office hours. Particularly useful if you prefer to explain the situation in writing first, or if you would like to share any documents or information before the assessment.
WhatsApp 07718 170186Request Your Free Home Care Assessment — Tell Us About Your Loved One
Complete the form below and a member of our senior care team will call you back the same day — Monday to Friday, 9am to 5pm. For urgent or same-day requests, please call us directly on 07718 170186.
Need care arranged urgently? Call us now: 07718 170186
For hospital discharge, same-day needs or urgent care arrangements — please call directly.
Open Monday to Friday · 9:00am – 5:00pm
What Leicester Families Say About Their Abbey Care Assessment
For many families, the assessment is the moment everything becomes clearer.
I did not know what I was looking for when I first called. I just knew we needed help. The assessor who came to see Mum spent an hour and a half with us — she never rushed, she answered every question, and by the end I felt like I finally understood what care at home could actually look like. We were using Abbey within the week.
I was anxious about having someone come into my home. The assessment was the thing that settled me — she took her time, she was completely calm, and she listened to what I actually wanted. Not what she expected me to want. What I wanted. That was when I knew they were the right people.
I live in Edinburgh and I was doing everything by phone and email. The assessor rang me after visiting Dad and spent thirty minutes explaining everything — what she had found, what she recommended and why, what the options were. The written care plan arrived the next day. I felt completely informed from the first interaction.
I had spoken to two other agencies before Abbey. Both felt like sales calls. The Abbey assessment was completely different — no pressure, no package selling, just honest information about what my husband needed and what they could provide. We felt like people, not customers.
What Our Free Care Assessment Covers
Our assessment is comprehensive without being intrusive. Here is exactly what we cover — so you know precisely what to expect before we arrive.
Personal Care & Daily Living
Washing, dressing, grooming, toileting, meal preparation, mobility around the home, medication management and any other daily living tasks where support is needed.
Medical & Clinical Needs
Any diagnosed conditions, current medications, GP or specialist involvement, community nursing visits, recent hospital admissions and any clinical care tasks.
Mobility, Transfers & Safety
How the individual moves around the home, any mobility aids in use, fall risk assessment, stair and bathroom safety and any home adaptations in place or recommended.
Cognitive & Communication
Memory, orientation, communication preferences, any dementia or cognitive diagnosis, how the individual communicates best and what approach works for them.
Emotional Wellbeing & Social Connection
Current social contact, risk of loneliness or isolation, interests, hobbies, community involvement and what contributes most to quality of life and daily happiness.
Family & Carer Support Network
Who else is involved in care, the role of family members, any existing services in place, and what the family most needs from a professional care provider.
Goals & Preferences
What the individual and family want care to achieve — whether that is maximum independence, specific daily support, peace of mind for a distant family member or something entirely personal.
Funding & Next Steps
An honest conversation about funding — private, direct payments, NHS CHC or local authority — and clear, jargon-free guidance on the most appropriate route.
Frequently Asked Questions — Free Care Assessment in Leicester
Free Home Care Assessments Across Leicester & Leicestershire
Our care assessment team covers Leicester city and the surrounding Leicestershire area — with experienced coordinators who know the local community, local NHS services and the specific needs of families across our area.
Services We Assess and Support Across Leicester
Your Free Assessment Is One Call — or One Form — Away
No waiting lists, no obligation, no pressure. Our team will visit you at home, take the time to understand exactly what is needed, and give you an honest, complete picture of what care from Abbey looks like. Then you decide.